Making Sense of Emotional Intelligence

Higgs and Dulewicz offer a genuinely structured EI framework with self-assessment tools, and the book has earned real traction in UK organizational psychology circles. But it is a dense academic text from 2002 aimed squarely at HR professionals and management researchers — not a book for general readers curious about emotional intelligence. If you work in organizational development and want a foundational EI reference, it has value; otherwise Goleman's work covers the same territory with far more readability.