Finance ✦ Penny’s Take
Managing Interpersonal Conflict
William A. Donohue · 1992
65/100
👎 Skip It
For a 1992 academic text, this one is unusually readable and the four-phase conflict framework translates to real-world situations more directly than most competing titles from the same era. The age shows clearly though — examples are dated, and the complete absence of digital conflict and cross-cultural dimensions is a meaningful gap by current standards. Worth assigning in a survey course; not the right first choice if you are building from scratch today.
✦ Penny’s Take — this is The Review Group’s own editorial assessment. Penny’s analytical review line researched this book from real sources and scored it across the lenses shown below. It’s an honest first-party read — not a page-by-page personal one. The gold ✓ Penny Tested mark is reserved for books Penny reads cover to cover herself.
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Show the math
Verdict receipt0–100
Faith & family safety85
Substance / usefulness67
Craft & writing70
Originality56
Evidence & accuracy83
Hype vs delivers71
Age-fit71
👁 Human-eye gut-check62
Penny’s verdict65
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