Putting Emotional Intelligence to Work

David Ryback got here early — this 1998 book applied emotional intelligence to workplace leadership before the concept had fully saturated the business shelf, and the Carl Rogers communication framework gives it a distinctive theoretical anchor. The writing was praised as clear and practical, which matters in a genre full of abstract theorizing. It shows its age in some examples, and the Rogers-over-Goleman framing raised a legitimate eyebrow from at least one reviewer, but it still holds up as a substantive entry in the EQ-at-work category.